What is Autopilot Selling?

Autopilot Selling is a service that helps you drive sales and customer loyalty by sending automated messages via e-mail and SMS. It comes with a set of pre-built campaigns that target your clients, based on their purchasing history.

How does it work?

Once you activate the Autopilot service, you can customize and enable your campaigns. As long as Autopilot is active, it segments your clients based on their last order date and a total number of orders. That’s how it knows who your most recent clients are, who ordered most often, and who is slipping away.

Every day, Autopilot watches over the client segments and delivers the appropriate messages:

1. It sends the “Encourage second order” campaign 7 days after a client placed the first order.
2. It sends the “Cart abandonment” campaign after 1-2 hours when an order has been started and not completed.
3. It monitors the clients’ last order date and starts the “Re-engagement” campaign when the client starts slipping away.